The Goa government has introduced draft guidelines to regulate ride aggregator services, proposing a combination of strict penalties and substantial incentives. Aggregators operating without a licence or breaching licence terms could face penalties up to ₹50 lakh and potential blacklisting. Also, violations of fare rules may attract a ₹5 lakh fine per instance. The Transport Department will carry out regular inspections to enforce compliance. Licensing fees are set at ₹5 lakh for grant or renewal, along with a refundable ₹10 lakh security deposit. Meanwhile, vehicle owners and drivers completing 500 trips annually may receive insurance reimbursements of up to ₹20,000, and female drivers can claim up to ₹30,000.
The guidelines prioritize female participation and green mobility. Women owner-cum-drivers with a PSV badge are eligible for subsidies of ₹1 lakh for electric cabs and ₹20,000 for electric bikes or rickshaws—paid in two installments, including one after completing 500 trips. Aggregators with 20% female drivers in their fleet at licence renewal will enjoy a full renewal fee waiver. Legal and operational stipulations require aggregators to have a registered office in Goa or India, begin operations within six months of obtaining the licence, and ensure drivers’ app profiles match their real identity. The draft rules are open for stakeholder feedback for 30 days and aim to build a safer, more inclusive, and eco-conscious ride-hailing environment in the state.