Passengers of a KTC bus complained of rainwater entering the vehicle through a missing window pane on Thursday, prompting an NGO to threaten formal action over the deteriorating condition of public transport vehicles.
The incident occurred on KTCL bus bearing registration number GA 03 X 0552, operating on the Margao–Panjim shuttle route, where rainwater entered through a window that had been covered with a sheet of tin instead of proper glass.
The issue was reported during the Thursday morning shuttle service, with passengers expressing shock at being forced to travel in a bus that lacked basic safety and comfort standards. The makeshift tin covering failed to prevent rainwater from seeping into the bus, causing considerable inconvenience to commuters during their journey.
GOACAN, a local NGO, documented the incident and expressed outrage over the condition of the public transport vehicle. The organisation questioned when Kadamba Transport Corporation Limited (KTCL) would take concrete steps to rectify such issues, highlighting the unacceptable state of buses that daily commuters are forced to rely on. The NGO indicated that it would file a formal complaint, calling attention to the appalling reality that passengers must endure such conditions on what should be dependable public transport.
This is not the first time complaints have been raised about rainwater entering KTCL buses. The latest incident adds to mounting concerns over the poor maintenance of KTC buses, especially on high-traffic routes like the Margao–Panjim corridor, which serves hundreds of daily passengers. This route has also seen repeated complaints of commuters waiting in excessively long queues to board buses, amidst what passengers allege is apathy and indifference from KTCL staff when verbal complaints are raised.