Team Herald
MAPUSA: GOACAN along with Siolim Civic and Consumer Forum (SCCF) organised BSNL outreach programme at Siolim-Marna Panchayat hall on Saturday.
During the programme, Roland Martins of GOACAN informed about the consumer’s right and explained how and why consumer should register their complaints on 198.
“Consumers are not aware of the refund facility that the consumers get if the phone lines are not repaired by the BSNL’s linesmen within three days after the complaint is registered.”
Further the consumers present informed the officials that Siolim exchange is understaffed and they also face problem of material shortage.
