Team Herald
PORVORIM: Chief Minister Manohar Parrikar on Wednesday launched the Goa Government Services Portal and Integration of Property Registration with Mutation – www.goaonline.gov.in – in a bid to ensure a transparent delivery system of services and making the process of applying for documents convenient.
With the help of this e-portal, citizens can apply for residence, divergence, domicile, caste, income and matriz certificates, partition of land, sound permissions, Form I and XIV, conversion of land and natural calamity.
Addressing the media, Chief Minister Manohar Parrikar said, “We are working on a roadmap to include more departments and other services that will be provided on this portal. Once the newly introduced services on the portal stabilise operations, we will bring them under the Right to Services Act. In the next couple of days we will also waive off the fees applicable to get the certificates for which the government will come out with a notification in the next two days and by May 22 e-portal will be fully functional.”
“Those who will be applying for these certificates online shall be pardoned while for those who visit the offices to get these certificates shall continue to pay the fees. This service is completely free of cost for those applying online. People can apply for these certificates anytime of the day,” said Parikar.
Parrikar further said that government is also marching towards creating digital lockers for citizens, which can be used to keep this certificate in e-format, that is once the certificate is procured people can save it in their digital locker.
“Once the certificate is procured, you can use the certificate whenever you want and if the state government wants, they too can also pull it out from the locker. To make people familiar with the online process we will open kiosks at certain government offices to help people.”
Revenue Minister Rohan Khaunte stated that the launch of the e-portal services will cut delays and corruption. “First mutation took two years, now it will have to be completed within 90 days with or without objections. This cuts on all other delays and expectations from unwanted sources such as agents,” Khaunte said.
With the introduction of this service, all property documents registered, along with paid e-Challan and application for mutation will be available with the Mamlatdar instantly. Delays involved in sending Form XIII to Mamlatdar will be eliminated.
Mutation will compulsorily follow a property registration and in the future, the record of Rights will reflect the actual ownership, one of the key objectives of the Digital India Land Records Modernisation Program.
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‘Have cleared 3200 mutation cases in 65 days’
Chief Minister Manohar Parrikar on Wednesday said that 3200 mutation cases have been cleared since his government came to power.
“As of now grievances received do not have much of a certification, for example, in less than 65 days of our government coming to power, we have almost cleared 3200 mutation cases from the pending 5800,” Parrikar said after launching the Goa Government Services Portal and Integration of Property Registration.
“We are also monitoring this and trying to finish it. Attempts will be made to ensure that backlogs are cleared,” he added.
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Aadhaar not mandatory for online services
Chief Minister Manohar Parrikar on Wednesday clarified that Aadhaar card is mandatory to avail services through the newly launched e-portal (www.goaonline.gov.in).
Addressing the media, Parrikar said, “The Supreme Court of India is very clear in which it says that you cannot deny a person if he does not have an Aadhaar card. In the next six months several other government services will be also moved to online platforms.”
Parrikar added that this is the target of Digital India, Digital Goa and the government is looking to move most aspects online so that citizen and government interface becomes less.
