MARGAO: Margao Municipal Councillor Ketan Kurtarkar on Friday complained to the Collector South Ajit Roy about the functioning of e-services particularly relating to issuing travelling pass.
He alleged that the officials dealing with e-applications for travel passes summarily reject the request most often quoting “documents not sufficient” as the reason for rejection while many applications are rejected without attributing any reason.
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“The administration should have first informed what documents are required; and the applicants particularly senior citizens are the worst affected as they do not know to handle an android phone,” he said.
