Airport Authority of India completes operational transformation

Technology providers SITA helping the AAI move ahead in its drive to transform airport services

Team Herald
PANJIM: The airport management solution provider SITA has completed the deployment of its next-generation airport management solution across ten airports in India. This is part of a large exercise which will see it complete similar job in a total of 41 airports including Dabolim. In addition a new baggage management system will be implemented at the airport in line with an initiative that will cover other airports in the country. 
The system put in place will include inter-airport collaboration, with airport operations control centers (AOCCs) linking to the central control at Chennai International Airport and a back-up site at Kolkata. This is a unique implementation with features never seen before in Asia. The result is that the Airports Authority of India (AAI) now has an overview of all ten airports, enabling optimization of resources and equipment as well as proactive control over operations. In addition a new bag management system will be implemented in Goa and other airports by 2016. This system has been successfully implemented in Kolkata and Chennai.   
The ten airports are Chennai International Airport, Netaji Subhash Chandra Bose International Airport in Kolkata, Sardar Vallabhbhai Patel International Airport in Ahmedabad, Pune Airport, Tiruchirapalli International Airport, Trivandrum International Airport in Thiruvananthapuram, Calicut International Airport, Mangalore Airport, Lokpriya Gopinath Bordoloi International Airport in Guwahati and Jaipur International Airport.
The introduction of SITA’s Airport Management solution, which SITA deployed in partnership with NIIT, was completed in June 2015. It is already bringing operational efficiencies, data security and reduced revenue leakage. At the core of the new system is the airport authority’s command and control center, which monitors and manages operations at all ten airports in real-time. 
SITA’s Airport Management solution is also a stepping stone for the ten airports to adopt airport collaborative decision making (A-CDM). A-CDM is a unified operational process that begins with the activation of an air traffic control flight plan and covers both arrival and ground-handling activities and procedures through to an aircraft’s turnaround and departure. .  For example, during peak periods, if queues at check-in and security grow too long, the airport can work with its partners to add more staff and reduce wait times.

Share This Article