Thanks to LPG (Liberalisation, Globalisation and Privatisation) on one side, and the influence of Information Technology on other side, the employment landscape of India has transformed completely. The competitive dynamics in the market place are not just impacting the top line and bottom line, but has triggered war for talent. Organisations have realised the talent/people are the key differentiating factor and are playing a pivotal role in the success of the organisation. They are competing with each other in attracting and retaining talent.
The talented employees in the current context have lot of career options available to them. The technological advances have enabled employees to get an insight into the organisations and gather information on how organisations treat their employees. The various social media forums like Facebook, LinkedIn, Pascale and Glassdoor have made the people processes in organisation, transparent and visible to candidates.
The existing employees and prospective candidates are evaluating organisation based on various dimensions such as Compensation & Benefits, Work culture, Organisational Brand equity in the market place. Among all the factors, work culture in general and people practices in particular have a significant influence. In case of existing employees, it impacts on their motivation and engagement levels and consequently their individual performance aggregating into organisational productivity. Also employees are the best brand ambassadors in today’s context. They can influence the perception of the organization through word-of mouth or their presence on social media.
It has become imperative for organisations to focus on their people practices and people management. People management is no longer neither the exclusive domain nor the responsibility of HR professionals, but that of all the employees (supervisors/team leaders/managers) who are leading people in their organisations.
The components of PMS include Clear Communication, Inspiring & Motivating Team members, Coaching & Developing and rewarding for efforts. No people manager can claim to be perfect on these 4 dimensions and it is continuous journey of self-discovery and development through the life for all People Managers. It calls for sustained effort and learning to enhance the people management skills.
