VASCO: As part of its continuing efforts in enhancing customer experience at Goa International Airport, the Airport Authority of India (AAI) has decided to replace all the existing old passenger baggage trolleys (PBTs) with new ones in a phased manner in the next few months. Under this initiative, the first batch of 250 new PBTs has reached Goa airport and will be put into use very soon.
In addition to replacing the old PBTs, AAI has also decided to replace most of the old three-seater passenger chairs from inside the terminal building particularly from security hold area where the passengers spend maximum time before boarding their flights. The first lot of approx 200 new three-seater passenger chairs is expected to reach Goa in April, informed AAI Director BCH Negi.
“We want to provide better amenities to the passengers. Hence, step by step, we have been replacing the old amenities with new ones. We are also planning to replace passenger chairs with few recliner seats for international passengers,” Negi said.
