The government has once again floated renewal and new membership through centres and online. When due acknowledgement received is submitted to designated centre, people are unable to get the card as the reference cannot be traced.
The same should be sent by post if necessary by additional charge. Even after three visits to the centre and paying a levy besides fees charged. At Mathany Saldanha Complex, the said new card is not available. How many more visits will be required? The process designed must be simple and fool proof without subjecting people to torture of repeated visits of enquiry.

