During the Portuguese regime in Goa, documentation and preservation of records was excellent. You could get a certificate of an old record at a short notice. And mind you, there were no computers, scanners or pen drives then.
Today, you don’t get an old birth certificate, a Matriz certificate or even a copy of Mutation document of few years ago. The situation is pathetic due to which people have to face great inconvenience and loss.
It is admitted that the volume of work has increased manifold today but so have the employees and office equipment and facilities. The old records are very important and they should be preserved at all cost.
The people of Goa have received enough assurances by the Government. What they would like to see for a change is concrete action and results on the ground.

