PANJIM: Coastal Honda, a division of Caculo has recently been conferred an ISO 9001: 2008 compliant certification by TNV. “The very fact that this certification has been awarded goes to further strengthen the customer bonding, wherein customers could expect standardization at all levels ~ pre-sales, sales, after sales service and the spares division. The entire process has undergone a massive evolution and now that the top management has put in place the TQM, clients can expect only the best,” said Manoj Caculo, Chairman cum Managing Director of Coastal Honda. “The ISO Certification will help in continuous improvement and upgradation of our systems which would now be faster and effective, and thereby be of more help to customers,” Mr. Caculo claimed. A press note issued stated that the management would be involved in procuring ground reports on real time basis, which would help not only in its regular management reviews by extracting data from D’Lite, the latest software program from Honda, but would also help our customers as changes if would come pro-actively. The certification process was done under the supervision of Management Consultant Rajiv Singbal who managed the same in record time, added the press release.
Coastal Honda gets ISO 9001: 2008 certification
PANJIM: Coastal Honda, a division of Caculo has recently been conferred an ISO 9001: 2008 compliant certification by TNV. "The very fact that this certification has been awarded goes to further strengthen the customer bonding, wherein customers could expect standardization at all levels ~ pre-sales, sales, after sales service and the spares division. The entire process has undergone a massive evolution and now that the top management has put in place the TQM, clients can expect only the best," said Manoj Caculo, Chairman cum Managing Director of Coastal Honda.
