I am a commuter of KTC bus plying from Margao to Saligao and since July, the Corporation has discontinued with the concessional pass schemes and hence the amount that I spent on my bus fare surpasses the travelling allowance availed by me, which is again not worthy as the service provided by KTC is below average.
Come rain, and the buses are leaking; the seats are full of dog fur and not to mention about the half empty alcohol bottles found sometimes beneath the seats. There are occasions when the commuters are thrown off the seat due to bad roads and reckless driving. The buses are rattling due to lack of proper maintenance.
Further, it is quiet depressive to see that in this digital age, passes issued by the KTC are in hard copy and difficult to carry and maintain for the entire month. There’s no provision to renew it online and the counters are closed by 6 pm. On every occasion, KTC personnel behind the counter demand fresh copy of the photo and the presence of the pass holder for signature. This seems to be absurd as there’s no concession, it makes hardly any difference so as who approaches to renew the pass; whichever way the money shall be deposited in the Government treasury.
In view of this, I request the concerned authority to intervene into the matter and help the STATE to excel its state.
