A commercial dispute over cancelled peak-season flights has ended with the Akasa Air being directed to pay ₹1.08 crore in compensation. The order was passed by the Delhi Commercial Court in favour of a Delhi-based travel agency after eight confirmed group bookings to and from Goa were scrapped during the busy Christmas–New Year period.
According to court findings, the cancellations affected 640 seats that had already been partially paid for by the agency. The court observed that the airline’s decision to cancel the confirmed group PNRs amounted to a breach of contract, particularly as the bookings were made well in advance for one of the most lucrative travel windows of the year.
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The travel firm argued that the sudden cancellations not only caused financial loss but also damaged its business reputation and client relationships. The court agreed, noting that confirmed seats withdrawn during a high-demand season deprived the agency of legitimate profits and commercial opportunity.
In its February 24 judgment, the court held that such actions during a peak travel rush carry significant financial consequences. The compensation awarded is intended to cover loss of opportunity and business disruption faced by the agency in Delhi.
The ruling underscores the legal accountability airlines face in honouring confirmed commercial bookings, especially during high-traffic holiday periods.
