Team Herald
PANJIM: Amid ongoing Samadhan initiative, Goa Police has now insisted on giving patient hearing to the grievances of the people.
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While inaugurating a short-term training programme on “Soft Skill Development and Effective Communication”, Director General of Police Jaspal Singh stressed upon the obligation of the police to serve the society.
He underlined the importance of having well-trained police personnel, both physically and as well as in communication skill to deal with various type of callers, which includes attentive listening to the problems of the people.
He further impressed upon the police personnel that the words has magic powers and there is need to deal with the person in distress, tactfully and effectively.
Singh recently introduced Samadhan initiative held every Saturday, providing a platform to the citizens to bring their grievances to its logical conclusion.
Inspector General of Police Omvir Singh, while addressing the police personnel also emphasised on the importance of communicating politely and effectively to the public.
