MARGAO: GOACAN has written to the Director Civil Supplies & Consumer Affairs (DCSCA) Siddhivinayak S Naik, regards receipt of a large number of complaints from consumers about the overcharging on MRP of masks, including N95 and hand sanitisers and sought action under the Consumer Protection Act & the Essential Commodities Act.
It may be noted that the Centre issued a notification dated March 13,2020, declaring these products as ‘essential commodities’ so that action can be taken under the Essential Commodities Act against those involved in overcharging as well as hoarding of these products.
GOACAN has requested the DCSCA to issue an advisory for consumers giving details of the essential commodities notification as well as providing information as to where consumers can file complaints on the same in coordination with the Directorate of Food & Drugs Administration, Department of Legal Metrology and the Department of Information & Publicity.
Keeping in mind the Consumer Protection Act, GOACAN has also requested the DCSCA to issue the necessary directions to the Civil Supplies Inspectors & Sub-Inspectors in charge of the Consumer Affairs Cell at the taluka level to maintain a complaint book and to pro actively record complaints received from consumers about overcharging on these products.
