Team Herald
MARGAO: The Telecom Regulatory Authority of India (TRAI) hosted a consumer awareness program at Ravindra Bhavan, Margao, on Monday. The meeting was attended by eight operators of various telecom companies, and only one cable operator.
S Murlidhar, Telecom Regulatory Authority of India Advisor from the Regional Office in Bangalore; Latha, TRAI Senior Research Officer, P S R. Murthy, TRAI Senior Research Manger, NGOs and consumers attended the program.
The TRAI officials listened to the grievances of the telephone consumers during the programme. During the discussion, the authorities were questioned on why the consumer awareness program, which has been mandated to be held in short intervals to ensure good attendance, had not been held since 2013.
“This meeting, which had to happen earlier to cater to the problems of the people, was much delayed, and hence, there was lot of hot discussions at the meet,” said GOACAN convenor Roland Martins, adding, “There are so many cable operators in Margao and today only operator turned up.”
There were several complaints against BSNL regarding its services. Issues relating to digitisation of cable television and others were also discussed.
The awareness program, which mandates good participation, got a low attendance, and the organisers were also questioned about the same.
