The District Con sumer Disputes Redressal Commission, South Goa, has issued a bailable warrant against Bhavish Aggarwal, Chief Executive Officer (CEO) and Founder of Ola Electric Technologies Pvt Ltd, after he failed to remain present before the Commission de spite service of notice in a consumer complaint filed by a South Goa resident. The warrant, issued on February 11, 2026 under Section 73 of the Bharatiya Nagarik Suraksha Sanhita (BNSS), directs the Police In spector of the Koramangala Police Station in Bengaluru to arrest and produce the CEO before the Commission on February 23, 2026 at 10.30 am. The Commission has permitted his release on bail upon furnishing a bond of ₹1,47,499 with one surety in the like amount through the concerned police sta tion. The bail amount corre sponds to the purchase price of the scooter forming the subject matter of the com plaint. According to the order, a notice dated January 28, 2026 directed Aggarwal to remain present before the Commission on February 4, 2026 at 10.30 am. Service of the notice was verified on January 31, 2026 through tracking records. When the matter was called out on February 4, the opposite par ty remained absent. The case was called out twice before the Commission proceeded to issue the bailable warrant. The roznama further re cords that Advocate Nikhil Dukle appeared for the op posite parties but stated that he had no instructions in the matter. In an earlier order dated January 20, 2026, the Com mission had noted submis sions by the complainant’s counsel that the scooter had been handed over to the dealer of Ola Electric at Vasco for service, but that the pres ent whereabouts of the vehi cle were not known. Counsel for the opposite parties ex pressed inability to clarify the same. The Commission observed that after collecting the purchase price, the ap proach of the opposite par ties towards the complainant appeared careless and that it was necessary to call upon the Chief Executive Officer and Founder to remain pres ent in person to clarify the whereabouts of the scooter and explain why it had not been repaired and delivered after considerable time. The development as sumes wider significance in Goa, where Ola Electric had faced mounting complaints from scooter owners over after-sales service delays, spare parts shortages and prolonged repair timelines. Affected customers had staged protests in parts of the State, prompting inter vention by the Transport Department. The State gov ernment conducted hearings with company representa tives and consumers, halted fresh registrations and sales of Ola scooters, and advised aggrieved customers to seek redress before consumer courts. The proceedings before the South Goa Commission also come against the back drop of broader scrutiny faced by Ola Electric in sev eral states, where consumer grievances relating to ser vice infrastructure, response times and product perfor mance have drawn regula tory attention and multiple complaints. In this case, a complaint was filed by Pritesh Chan drakant Ghadi of Chicalim, Mormugao, under Section 35 of the Consumer Protection Act, 2019. Ghadi has alleged defects in an Ola S1 Pro 2nd Generation scooter pur chased on August 16, 2023 for ₹1,47,499 and delivered on November 2, 2023. In his complaint, the con sumer has alleged recurring issues including unwanted motor noise, touchscreen malfunction requiring re peated rebooting, and Blue tooth connectivity problems. He has sought refund of the purchase amount along with compensation of ₹50,000 and litigation costs, alleging deficiency in service and un fair trade practices. The matter is scheduled to come up before the Commis sion on February 23, 2026
Bailable warrant issued against Ola Electric CEO in South Goa consumer court case
