Citizen Service Centre faces public outcry over system failures, record delays

In a recent development, the Niz Goenkar Fauz has submitted a memorandum to the Superintendent of Land Survey Records, shedding light on critical issues plaguing the Citizen Service Centre. Their foremost concern revolves around the frequent system outages experienced by both staff and visitors, which have resulted in substantial inconvenience.

The memorandum also highlights another pressing issue: the delay in uploading land survey records into the system. These delays have led to prolonged waiting times for citizens, often extending beyond 10 days. This situation not only hampers the efficiency of the Centre but also adds to the frustration of those seeking important land-related information and services.

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The call to address these issues comes as a plea for enhanced functionality and improved service delivery at the Citizen Service Centre, ultimately aiming to provide more seamless and efficient experiences for the public.

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