The caller allegedly promised to increase her credit card limit from ₹2.14 lakh to ₹3.14 lakh before asking her to share an OTP.
A woman from Sanguem was allegedly duped of ₹1.47 lakh after an unidentified caller posed as a credit card official and offered to increase her card limit.
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According to the complaint, the caller told the woman that her credit card limit could be raised from ₹2.14 lakh to ₹3.14 lakh. Believing the caller to be genuine, she followed the instructions and shared a one-time password (OTP) received on her mobile phone.
Soon after the OTP was disclosed, ₹1.47 lakh was allegedly debited from her bank account. The incident was reported during proceedings in the Goa Legislative Assembly.
The case highlights the risks of sharing sensitive banking information with unknown callers. Customers are advised not to disclose OTPs, PINs, CVV numbers or other confidential details over the phone, even if the caller claims to represent a bank or card issuer. Banks do not request OTPs for such transactions.
